Returns & Exchanges

Due to the perishable nature of our exotic fruits, we do not accept returns; however, we are committed to ensuring you receive high-quality produce and offer replacements or credits for items that arrive damaged or spoiled.

Return Process

• 1.
  Inspect Your Delivery

  Carefully examine your fruit immediately upon arrival to ensure everything meets our quality standards.

• 2.
  Document Issues

  Take clear photos of any damaged or spoiled fruit, as well as the shipping box and label, within 24 hours of delivery.

• 3.
  Contact Support

  Email our customer care team at support@miamifruit.org with your order number and the photos of your shipment.

• 4.
  Resolution Process

  Our team will review your claim and issue a replacement shipment or a store credit for the value of the affected items.